Cloud storage is not a backup
Google and Microsoft keep their services running. Keeping your data recoverable is your job. If someone deletes a shared drive, an admin removes the wrong account, or ransomware encrypts files through a syncing laptop, the deletion syncs too. Deleted Drive files can be restored by an admin for 25 days after they leave the bin, and Microsoft 365's recycle bins and retention have similar limits. After that, without a separate backup, the data is gone.
What we set up
Backup for Google Workspace or Microsoft 365. An independent backup service takes daily copies of Gmail, Drive and Shared Drives, Calendar and Contacts, or Exchange, OneDrive, SharePoint and Teams. Copies are kept outside your tenant, for as long as you choose, and we can restore a single file, a whole mailbox or a folder as it was on a given day.
Backup for every Mac. Laptops hold work that has not reached the cloud yet: local projects, downloads, desktop files. We install an endpoint backup service such as Backblaze through your device management, so every Mac backs up continuously without anyone setting it up. If a laptop is lost, stolen or dies, a replacement can be restored from the backup.
Coverage that follows the team. New starters are added to the backup automatically when their account and Mac are created. Leavers' data is kept for the period you set, so a departing employee's mailbox and files are still there months later if you need them.
Monitoring. Every backup job reports in. If one fails, or a Mac has not checked in for several days, we get an alert and deal with it, so problems are found long before anyone needs a restore.
How it works
Week 1: Scope. We list what needs protecting, how long it should be kept, and any client or regulatory retention requirements, then recommend a service that fits your platform and budget.
Week 2: Set-up. The backup is connected to your tenant, the Mac client is pushed out through device management, and the first full copy runs in the background without slowing anyone down.
Week 3: Restore test. We restore a real file, a mailbox and a Mac's data to prove the backup works, and write down how to do it so it is not a guess on the day.
Afterwards. Daily monitoring, regular restore tests, and restores on request through the helpdesk.
Why Stabilise
We look after the platforms these backups protect, so we know where data lives in your setup: which Shared Drives matter, who keeps work on their desktop, and which mailboxes belong to people who have left. Backups sit alongside the rest of our security work, including Cyber Essentials Plus readiness.
Frequently Asked Questions
Does Google or Microsoft not back up our data already? They keep copies to protect their service, and for a short time they can undo deletions. Neither will restore a file deleted three months ago, or recover from someone with admin access deleting data on purpose.
What about Time Machine? It is useful for an individual Mac but depends on a drive being plugged in or a server being reachable. For a company we use a cloud backup that runs wherever the laptop is.
How quickly can you restore something? A single file or email is usually back the same day. A whole mailbox or laptop takes longer, depending on how much data there is, which is why we test it during set-up.
Who can see the backups? Access is limited to named admins, protected with two-factor, and logged.
