Mac Support London
London's specialist Mac support for business.
Apple-certified engineers who know Macs inside out. Unlimited support, proactive monitoring, and on-site visits across Central London. Not a call centre. Not a generalist MSP fumbling through macOS. Proper Mac support from people who do this every day.
What's Included
Mac support that covers everything
Under 15-Minute Response
Emergency SLA for Enterprise clients. Real engineers who pick up, not a ticket queue. Slack, email, or phone.
Unlimited Support Requests
No ticket limits, no per-incident charges. Your team contacts us as often as they need. We fix it properly the first time.
Mac, iPhone & iPad Management
MDM enrolment, zero-touch deployment, automated patching, app management, and security policies. Every Apple device covered.
Security & Compliance
FileVault encryption, endpoint protection, Cyber Essentials certification support. Built into every plan, not an add-on.
On-Site Across London
Zones 1-3 coverage with under 90-minute arrival. Hardware, networking, plotters, meeting rooms. The things remote can't fix.
Infrastructure & Networking
WiFi, NAS, 10GbE, cloud platforms, VPN. We design and manage your full infrastructure, not just the Macs sitting on desks.
Why Businesses Switch
Most London businesses get Mac support wrong
They hire a generalist MSP that treats Macs as an afterthought. The engineers don't understand macOS, they can't diagnose creative workflow issues, and every ticket takes three times longer than it should.
Or they go without managed support entirely, leaving their team to Google solutions and hoping nothing goes seriously wrong.
We're the other option. Apple-certified engineers who specialise in Mac environments. We know the difference between a font cache issue and a kernel panic. We understand why your designer's colour profiles matter. And we fix things properly the first time.
Apple Premium Technical Partner
ACMT and JAMF 300 certified engineers
Cyber Essentials Plus certified
95% same-day resolution rate
98% first-contact fix rate
Dedicated account engineers who know your setup
Proactive monitoring catches issues before you notice
Full documentation: network diagrams, runbooks, asset registers
Mac support that delivers results
Our clients switch from generalist MSPs and see the difference immediately. Fewer tickets, faster fixes, and a team that stops dreading IT issues.
<15min
Response time
95%
Same-day resolution
70%
Fewer IT tickets
99.9%
Uptime guarantee
Industries We Serve
Mac support built for how your industry works
Creative Agencies
Adobe CC, Figma, colour profiles, font management. Mac support from engineers who understand creative workflows.
Learn moreFilm & TV Production
DaVinci Resolve, Final Cut Pro, 10GbE editorial storage, TPN-ready security. Support that moves at production speed.
Learn moreArchitecture Practices
ArchiCAD, Rhino, V-Ray on Mac. Workstation optimisation, large-format printing, project storage.
Learn moreStartups
From your first Mac to your fiftieth. Zero-touch deployment, rolling contracts, and security that grows with you.
Learn moreCoverage
Mac support across London
On-site Mac support across London Zones 1-3 with under 90-minute arrival. Remote Mac support available UK-wide. Based at 6-7 St Cross Street, London EC1N 8UB.
Common Questions
Mac support FAQs
How much does Mac support cost in London?
Our managed Mac support plans start at £30 per user per month for teams of 5-15 users. Enhanced plans for 15-50 users are £65 per user per month, and Enterprise plans for 50+ users are £85 per user per month. All plans include unlimited support requests, monitoring, and security.
How quickly can you fix a Mac issue remotely?
Under 15 minutes for first response. We resolve 95% of Mac issues same-day, with 98% fixed on first contact. For on-site emergencies across London Zones 1-3, we target under 90 minutes.
Which areas of London do you cover for on-site Mac support?
We provide on-site Mac support across London Zones 1-3 including the City, Soho, Shoreditch, King's Cross, Clerkenwell, Fitzrovia, Camden, Islington, Southwark, Bermondsey, Hackney, and Hammersmith. Remote Mac support is available UK-wide.
Do you support Windows alongside Mac?
We specialise in Apple, but we support the full ecosystem your business runs on. That includes iPhones, iPads, and the cloud platforms that connect them: Google Workspace, Microsoft 365, Slack, and more. We also support Windows devices where your team needs them.
Can you take over Mac management from our current IT provider?
Yes. We handle the full migration from your existing provider, including MDM enrolment, security policy transfer, and documentation. Most transitions complete in 2-4 weeks with zero downtime. Your team won't notice the switch except that things start working better.
What Mac management tools do you use?
We use Jamf Pro or Mosyle for Mobile Device Management (MDM), Apple Business Manager for zero-touch deployment, and SentinelOne or Jamf Protect for endpoint security. All managed centrally with automated patching, monitoring, and policy enforcement.
Get Mac support that works.
Free audit. We'll assess your current Mac environment, identify gaps, and give you a clear plan. No pressure, no obligation.