IT support for startups that grows with your team.
Managed Macs, identity, security and a helpdesk your team can reach in Slack or Teams, run by Apple specialists in London. You get on with the product, and the IT behind it is ready for due diligence when it counts.
Reviewed by the Stabilise engineering team.
What We Handle
Everything from your first Mac to your fiftieth
Identity & Access
SSO across every tool, with Google Workspace or M365 as your identity provider, and Okta or JumpCloud when you outgrow the basics. Everyone gets one login, and when somebody leaves, their access leaves with them.
Zero-Touch Enrolment
Every Mac enrolled in MDM from the moment it ships. Pre-configured with apps, security policies, and settings. New hire opens the lid and they're working.
Cloud Platforms
Google Workspace or Microsoft 365 set up the way it should have been on day one, with shared drives, email routing, and security defaults that make sense for a small team. We do it once so you can stop thinking about it.
Ongoing Support
Your team reaches us through live chat or the AI helpdesk in Slack or Microsoft Teams, and engineers who know your setup pick it up. Premium urgent tickets carry a 15-minute response target during business hours.
Security That Grows
Cyber Essentials when your first enterprise client asks, then readiness for SOC 2 or ISO 27001 when investors or customers expect it. Endpoint protection and encryption from day one.
System Ownership
We document everything as we go: network diagrams, asset registers, runbooks. If you ever bring IT in-house, your new hire inherits a working, documented system rather than a mystery. The infrastructure is yours.
From audit to fully managed in under a month
Week 1
Free Audit
We look at your current setup, from devices and security through to the workflows causing pain. Free, with no obligation to take things further.
Week 2
Roadmap
What to fix now, what can wait, and what it costs. No jargon, no surprises.
Weeks 3–4
Migration
We build the new setup alongside the old one, so your team keeps working the whole way through and nothing goes down.
What IT support for a startup looks like with us
Most startups reach us at one of three moments: an enterprise customer sends a security questionnaire, a funding round brings due diligence, or hiring outpaces whoever was doing IT on the side. Here is what we take on at each stage.
What is included
Startup IT support with us covers the whole stack a small team runs on: every Mac managed and enrolled in MDM, single sign-on and MFA across your tools, Google Workspace or Microsoft 365 configured properly, endpoint protection, and backups for the data that matters.
Your team gets help through live chat in the Stabilise app on their Mac, backed by an AI helpdesk in Slack or Microsoft Teams that answers common questions at any hour. Engineers work Monday to Friday, 09:00 to 18:00, with a defined response target on every plan. See the response targets by plan.
Passing investor and customer due diligence
Security questions arrive earlier than most founders expect. An enterprise customer wants Cyber Essentials before signing, or an investor's technical due diligence asks how you control access and protect company devices.
We are Cyber Essentials Plus certified ourselves. We take startups through Cyber Essentials and Plus, then get them ready for SOC 2 and ISO 27001 audits: MFA enforced everywhere, device encryption and patching you can evidence, regular access reviews, and the policies auditors ask to see. The auditor runs the audit; we make sure you have the answers. How we get teams through security audits.
Onboarding and offboarding as you hire
New starters should be working on their first morning. We specify the Mac, you order it through your own Apple Business Manager account, and it is enrolled in your MDM before it arrives, with apps, settings and security already in place. The hardware and its warranty stay with you.
Leavers matter just as much, because that is where access quietly lingers. When someone leaves, their access to every connected tool is removed as soon as you tell us, their Mac is locked remotely, and company data is kept before the device is wiped and reissued. Our startup offboarding checklist.
Apple-first, with the rest of your stack covered
Most startups we work with are Mac-first, and that is where our depth is: Apple Business Manager, Jamf, Mosyle and Iru, Platform SSO, and keeping a fleet steady through each macOS release. Many providers treat Macs as an exception to a Windows playbook; for us they are the starting point.
We specialise in Apple without being Apple-only. Windows machines, iPhones and iPads, and the cloud tools around them are all supported.
A fractional CTO when you need strategy
Some decisions need more than a ticket: which identity provider to standardise on, what the security roadmap should tell the board, or whether a tool is worth its licence. Our fractional CTO service gives you quarterly technology planning and vendor decisions without a full-time senior hire. About our technology strategy work.
Remote and hybrid teams
Zero-touch enrolment works wherever your team is. A new hire anywhere in the UK gets a Mac delivered to their door that sets itself up when they sign in, and support reaches them through the same chat and helpdesk as everyone else.
For a London office, our engineers cover Zones 1 to 3 on site for the jobs that need hands: network installs, meeting rooms and office moves.
From around 50 people to 270
We have run IT for an AI startup as it grew from around 50 users to around 270. Growth like that is why we set up identity, device management and the security baseline properly from the start: they are the hardest parts to retrofit once hiring speeds up.
When your team moves past startup mode, the same foundation carries on. IT for scale-ups of 15 to 100 people.
Built for how startups work
We know you're not buying a 3-year enterprise contract, and we know your headcount might double next quarter or might not. Everything about how we work assumes you're running lean and that plans will change.
50→270
Users at an AI startup we support
30-day
Rolling contracts
<15min
Premium urgent response
100%
Yours to keep
Frequently asked questions
How much does IT support for a startup cost?
It is priced per user per month, so the bill follows your headcount, and the plan depends on how much you want us to run: infrastructure and security only, or full support for every user as well. We quote after a free audit of what you already have. Contracts are 30-day rolling with no setup fees.
Do you work with pre-revenue startups?
Yes. Many of our startup clients come to us at seed or Series A. With 30-day rolling contracts and no setup fees, you are never locked into something you cannot afford.
Can you help us pass security due diligence for enterprise clients and investors?
That is one of the most common reasons London startups come to us. We get you Cyber Essentials or Cyber Essentials Plus certified, answer the security questionnaires, and build the documentation that enterprise clients and investors expect to see.
Can you get us ready for SOC 2 or ISO 27001?
Yes. We put the controls in place and make them provable: MFA everywhere, encrypted and patched devices, access reviews, and the policies an auditor asks for. The audit itself is run by an independent auditor; our job is to make sure you pass it.
How quickly can you set up IT for a new startup?
For a startup starting from zero it is typically within a week: domain, Google Workspace or Microsoft 365, device enrolment, a security baseline and password management. It varies with team size and with how much existing setup we are taking over, and we give you a date after the audit.
Can you scale IT with us as we grow?
That is the point of per-user pricing. Onboard five people this month and they are covered, and the bill tracks headcount. The MDM, identity and security foundations we build at 10 people are the same ones that work at 100 and beyond.
Do you support remote and hybrid teams?
Yes. Macs are delivered to a new hire's home already enrolled and set themselves up at first sign-in, and support runs through chat and the AI helpdesk in Slack or Microsoft Teams wherever people work. For London offices we also cover Zones 1 to 3 on site.
Do you support mixed Mac and Windows startups?
We specialise in Apple and most of our startup clients are Mac-first, but Windows machines and the cloud stack around them are fully supported.
What is the difference between managed IT support and a fractional CTO?
Managed IT support runs your devices, accounts, security and helpdesk day to day. A fractional CTO works on direction: the security roadmap, vendor choices and quarterly technology planning. Many startups start with managed support and add fractional CTO time when the board or investors start asking harder questions.
What happens if we hire an in-house IT person later?
Everything we build is documented and yours to keep: network diagrams, runbooks, asset registers and vendor credentials. A good in-house hire will thank you for the handover.
Services for startups
Stop figuring out IT. Start here.
Book a free audit and we'll look at what you've got, flag what needs fixing, and leave you with a clear plan. It takes about 15 minutes and there's no commitment attached.