IT support for creative agencies that knows your tools.
Most MSPs treat Macs as a secondary concern, and their engineers rarely have the macOS depth creative teams need. That shows quickly when your team runs Adobe CC all day and colour accuracy is part of the deliverable, because a profile mismatch isn't cosmetic. It's a client problem.
Reviewed by the Stabilise engineering team.
What We Handle
Mac support from people who know your tools
Creative Workflow Support
Adobe CC, Figma, After Effects, Final Cut, DaVinci, Sketch. We work around these tools every day, so licence issues, plugin conflicts, font management, and colour profiles get diagnosed correctly on the first pass instead of after three rounds of guessing.
Fast Onboarding & Offboarding
New designer starts Monday? Their MacBook arrives configured, enrolled, loaded with every app they need, and sitting on their desk. When someone leaves, we lock accounts, wipe devices, and revoke access within hours.
Storage for Big Files
Creative teams generate enormous files. We deploy NAS with high-speed networking so your team pulls assets, collaborates on shared projects, and pushes deliverables without waiting.
Render Farm Management
Motion graphics and video work needs rendering power. We manage your render infrastructure so overnight jobs finish on time, monitored and restarted if they fail.
Security Without Friction
You handle sensitive brand assets and unreleased campaigns. We deploy endpoint protection, encrypted backups, and Cyber Essentials compliance without slowing anyone down.
Unlimited Support
Your team can message us as often as they need to; there are no ticket limits and no call centre in the way. 95% of issues get resolved the same day.
From audit to fully managed in under a month
Week 1
Free Audit
We look at your current setup, from devices and security through to the workflows causing pain. Free, with no obligation to take things further.
Week 2
Roadmap
What to fix now, what can wait, and what it costs. No jargon, no surprises.
Weeks 3–4
Migration
We build the new setup alongside the old one, so your team keeps working the whole way through and nothing goes down.
What IT support for a creative agency covers with us
Design studios and advertising agencies run on Macs, big files and tight deadlines. Here is how we look after each part of that.
Design studios and advertising agencies
The two share a lot, but not everything. A design studio lives on colour accuracy, fonts and very large files. An advertising or PR agency has more client data, more pitches running at once, and more freelancers coming and going. We support both, and the brand, digital and marketing teams in between.
The creative tools we support every day
Adobe Creative Cloud, Figma, After Effects and Premiere, Final Cut and DaVinci Resolve, Sketch. We look after the parts that go wrong: Creative Cloud licences assigned to the right people, plugins that break after an update, font libraries, and colour profiles that match what the client will see.
Macs are managed through Apple Business Manager and MDM, so apps, fonts and settings arrive on a new designer's Mac before they open it.
Storage and file sharing for big projects
Creative work outgrows cloud sync quickly. We deploy shared storage on a fast local network, with sensible project folders, archiving for finished jobs, and backups that survive ransomware, so nobody sits watching a progress bar before a deadline. How we approach shared storage.
Freelancers and a changing team
Agencies bring people in for a campaign and let them go after it. We set freelancers up with access to the tools and folders they need, time-limited where that makes sense, and remove it cleanly at the end of the job, whether they worked on one of your Macs or their own. What a clean offboarding looks like.
Security that brand clients ask about
Large brands often send agencies security questionnaires before briefing them. We are Cyber Essentials Plus certified ourselves and take agencies through Cyber Essentials and Plus, with MFA, managed devices and encrypted backups that protect unreleased campaigns without slowing anyone down. How we get teams through security audits.
On site across London's agency districts
From our office on St Cross Street we cover London Zones 1 to 3 on site, including Shoreditch, Soho, Clerkenwell and Fitzrovia, for the jobs that need hands: networks, meeting rooms, printers and office moves. Our London coverage.
What happens when your MSP gets it
Creative agencies switch to us because their previous provider couldn't tell the difference between a font cache issue and a kernel panic. We can.
95%
Same-day resolution
<15min
Premium urgent response
99.9%
Uptime guarantee
Zero
Breaches
Frequently asked questions
Do your engineers understand creative software like Adobe CC and Figma?
Yes. Our engineers diagnose font cache issues, plugin conflicts, colour profile mismatches, and Adobe CC licensing problems correctly the first time. That's the difference between a generic MSP and one built for creative businesses.
Can you support agencies with offices across London?
We support agencies across Central London including Soho, Shoreditch, Clerkenwell, Fitzrovia, King's Cross, and the City. Multi-site networking, shared storage, and consistent device management across locations.
How do you handle new starter onboarding for agencies?
New designer starts Monday? Their MacBook arrives pre-configured with Adobe CC, Figma, Slack, and every tool they need, enrolled in MDM with security policies applied. They're productive by lunchtime, not Wednesday.
Our agency leans on freelancers. How do you handle that?
Freelancer onboarding and offboarding is built into the service: rapid device provisioning, access scoped to only the projects they need, and clean revocation the day they finish. No lingering accounts holding client work.
Can you fix our shared storage and file versioning chaos?
This is the most common agency pain we see. We deploy structured shared storage with proper permissions, sensible project archiving, and backup that survives ransomware. Pair it with fast networking and nobody sits watching a progress bar.
What does IT support cost for an agency?
It is priced per user per month, stepping down as headcount grows, with a discount for annual billing. We do not publish a headline figure because it rarely fits: the free audit ends with an exact quote for your headcount and setup.
Do you support advertising and PR agencies as well as design studios?
Yes. Design studios, advertising, PR, brand and digital agencies all run on the same foundations: managed Macs, shared storage, secure accounts and fast support. The differences are in the detail, such as more freelancers and client security questionnaires at advertising agencies, and colour and font management at design studios.
Can you support Figma and cloud design tools alongside Adobe?
Yes. Figma, Adobe Creative Cloud and the other cloud tools your team signs into are managed through single sign-on where they support it, so access is added and removed in one place, and the desktop apps are deployed and kept up to date through device management.
Services for creative agencies
Stop settling for IT that doesn't get your tools.
Book a free audit. We'll assess your creative workflow infrastructure and show you what's holding your team back.