About Mark

Mark is part of our platform engineering team, focusing on day-to-day support and gaining experience across all areas of client systems. He assists with device setup, user onboarding, and troubleshooting, helping clients get issues resolved quickly and effectively. By working closely with senior engineers, Mark is developing a strong foundation in infrastructure, security, and service delivery.

His approachable style and willingness to dive into challenges make him a valuable member of the team. Clients appreciate his clear communication and persistence in finding solutions, while colleagues value the energy he brings to projects. As he continues to grow in his role, Mark is building the skills that will allow him to take on larger responsibilities in the future.

Experience

Specialities: User and device support, onboarding assistance, troubleshooting, service delivery, developing infrastructure knowledge