Architecture Practice IT Support London
Unlimited Mac support, infrastructure management, and strategic technology guidance for London's architecture practices. Same-day response across Zones 1-3 when project deadlines matter.
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Emergency Response
Average emergency response time for architecture practices
Unrivaled Support
Support tickets included in every support plan
Proactive Monitoring
Infrastructure uptime for CAD and BIM workflows
Resolution
First-contact support resolution rate
Everything Your Architecture Practices Needs, Unlimited
From CAD workstation optimisation to high-speed network infrastructure, we're your complete Apple IT department for architectural excellence.
Unlimited User Support
Proactive Infrastructure Management
Mac Fleet Management
CAD/BIM Infrastructure Optimisation
Strategic Technology Guidance
Support & Maintenance
Results from Architecture Practices Like Yours
Discover how London's leading Architecture practices have eliminated IT downtime and never missed another deadline with Stabilise's Architecture-focused infrastructure
Complete Architecture Practice Support
Choose your support level. Scale as you grow. No long-term contracts required.
Configure your ideal solution with our interactive quote builder
Essential
Perfect for startups and small teams (5-15 users) who need reliable Apple IT infrastructure without complexity.
What’s included?
Who this works for
Ideal for creative agencies, consultancies, and tech startups who primarily work in the cloud and need reliable foundational support."
Enhanced
Complete Apple IT support for growing businesses (15-50 users) who need comprehensive coverage and rapid response.
What’s included?
Everything in Essential, plus:
Who this works for
Perfect for established businesses with hybrid infrastructure who need comprehensive support and can't afford downtime.
Enterprise
For established businesses requiring CTO-level guidance and enterprise-grade security.
What’s included?
Everything in Enhanced Partnership, plus:
Who this works for
Designed for scale-ups and established companies who need strategic technology leadership and enterprise-grade security.
Flexible Delivery Across London
We deliver infrastructure projects using the approach that works best for your practice - whether that's remote implementation, on-site delivery in your London office, or a hybrid approach that minimises disruption to project workflows.
Remote Implementation
On-Site Delivery (London)
Hybrid Approach
(London)
From Enquiry to Complete Support in 30 Days
Our proven onboarding ensures seamless transition to unlimited Apple support.
Week 1: Infrastructure Assessment (Free)
Understanding Your Workflows
Week 2: Foundation Setup
Stabilising Your Environment
Week 3: Team Onboarding
Elevating Architecture Performance
What Happens to Implementation Projects?
If your infrastructure needs significant work (network upgrades for CAD performance, storage solutions for large project files, or office relocations), we'll propose one-time implementation projects (£1.5k–£75k) before or alongside ongoing support activation. This ensures your technology foundation supports architectural excellence.
Our partners
We're certified partners with the technology leaders that power your Apple ecosystem, ensuring expert implementation and ongoing support.
Frequently asked questions
Common Questions About Our Support Plans
What exactly does "unlimited support" mean?
Your team can submit unlimited tickets for any Mac-related issue: CAD application problems, hardware troubleshooting, network performance, printer issues, user training, file sharing problems - everything. There are no ticket quotas, no per-incident charges. If it's related to your Apple infrastructure or architectural workflows, we support it.
How fast do you respond?
Response times range from 15 minutes to 4 hours depending on your support tier and issue urgency. Enhanced SLA (our most popular tier) guarantees 2-hour standard response and 30-minute urgent response. Same-day on-site support available across London Zones 1-3 when needed.
What happens during active productions?
We provide 24/7 monitoring and emergency response specifically designed for project submission deadlines. Our support team understands that server failures or CAD crashes the night before planning submissions can jeopardise months of work.
Do we need to sign a long-term contract?
We require an initial 3-month commitment to ensure we can properly stabilise your infrastructure and demonstrate value. After the initial period, your support plan automatically converts to a rolling 30-day contract with no long-term obligation.
For cost-conscious practices, we also offer a 12-month commitment option through our interactive quote builder that provides meaningful monthly savings whilst maintaining monthly billing (not annual upfront payment). This gives you budget predictability and a discount for your commitment.
Do you support our existing infrastructure or require changes?
We support whatever infrastructure you have, though we may recommend optimisations over time. If significant issues exist (unreliable backups, security gaps, performance bottlenecks), we'll propose implementation projects to fix these before they cause bigger problems.