94% of UK businesses face poor Wi-Fi. Learn why most London offices get it wrong and how UniFi infrastructure solves connectivity problems properly. UniFi experts.
94% of UK small businesses experience poor internet connections. 91% face regular outages. When London lost £5.7 billion in productivity last year due to connectivity failures, most business owners blamed their broadband provider.
They were looking in the wrong place.
Your broadband might be fine. Your Wi-Fi infrastructure is what's failing you.
Walk into most London offices and you'll find one of three setups:
All three fail the same way. Video calls drop when someone walks to the kitchen. Cloud applications crawl during busy periods. Visitors complain they can't connect. Your team works around the Wi-Fi instead of relying on it.
The cost isn't just frustration. 48% of SME decision makers report that internet performance negatively impacts productivity. 40% say it damages customer experience. When your team wastes 15 minutes a day dealing with connectivity issues, that's 65 hours per person per year spent fighting your infrastructure instead of doing actual work.
Professional Wi-Fi infrastructure has three requirements:
Coverage that works. Not bars on a phone that promise connection but deliver nothing. Consistent, reliable signal strength throughout your office, meeting rooms, and common areas. No dead zones, no dropouts when moving between rooms, no "can everyone turn their cameras off" moments.
Capacity for real usage. Modern offices run on cloud services, video calls, and collaborative tools. A single Zoom meeting uses around 3 Mbps. Multiply that by your team size, add in file syncing, web browsing, and everything else, and you need infrastructure designed for density, not just speed.
Management that doesn't require a networking degree. You should be able to see what's happening on your network, troubleshoot issues before users complain, and make changes without calling someone in. Professional tools don't have to be complicated.
We've deployed Wi-Fi systems from every major vendor. Some cost three times what they should. Others work brilliantly until you try to expand them. Most require certifications and ongoing training just to keep them running.
UniFi hits the balance between professional capability and practical usability.
As UniFi Certified Network Engineers, we've built networks for creative agencies managing hundreds of gigabytes daily, architecture practices running resource-intensive software, and professional services firms where reliable connectivity directly impacts client delivery.
UniFi works because it was designed for exactly this use case: businesses that need enterprise-grade performance without enterprise-level complexity.
Unified management. One dashboard controls every access point, switch, and security gateway. You're not juggling separate systems or learning different interfaces. Add a new access point and it adopts automatically, pulling configuration from your existing network.
Seamless roaming. When someone walks from the boardroom to their desk mid-call, their device switches access points without dropping the connection. This isn't clever marketing, it's how professional wireless networks work.
Intelligent optimisation. The system monitors RF conditions and automatically adjusts channel selection and power levels. When your neighbour's Wi-Fi interferes, your network adapts. You don't manually tune anything.
Scalable architecture. Start with basic coverage and add capacity as you grow. Every component integrates with the existing infrastructure. No rip-and-replace, no compatibility issues, no wondering if new hardware will work with what you've already got.
Security built in. Guest networks that isolate visitors from company systems. Traffic monitoring that spots unusual patterns. Firewall controls that work alongside your other security measures. Regular firmware updates that close vulnerabilities.
No licensing fees. Most enterprise Wi-Fi systems charge annual licenses per access point. UniFi doesn't. You buy the hardware, you own it. Optional services like CyberSecure threat protection cost £99 yearly if you want them, but core functionality is included.
Reasonable costs. A proper 3-access-point setup with managed switching typically runs £2,000-3,500 installed. That's not cheap, but it's far less than comparable enterprise systems that deliver similar results.
Real support. As certified engineers, we know how these systems behave in real environments. We've troubleshooted interference issues in converted warehouses, optimised capacity in dense office buildings, and designed networks that stay online.
It's not the cheapest option if you measure by hardware cost alone. Consumer mesh systems cost less upfront.
It's not the right choice for every environment. Massive venues with thousands of simultaneous users need dedicated enterprise platforms. Highly regulated industries with specific compliance requirements might need particular certifications UniFi doesn't hold.
It requires proper installation. Sticking access points on shelves or mounting them in corners doesn't work. You need a site survey, cable runs, and configuration by someone who understands RF behaviour.
Getting Wi-Fi right starts before you order hardware.
Site survey. Walk the office with RF scanning tools. Identify where signal needs to reach, what's blocking it, and where interference exists. Map coverage zones and determine optimal access point locations.
Structured cabling. Wi-Fi access points need network connections. Running proper Cat6a or Cat7 cabling during installation means you're not dealing with cable limitations later. Power over Ethernet simplifies deployment and eliminates the need for electrical work at every access point location.
Appropriate hardware. A 10-person office and a 100-person office need different solutions. Access point count, switch capacity, and gateway specification all scale with usage patterns, not just headcount.
Configuration for your environment. Guest networks for visitors. VLANs to segment traffic. QoS policies so video calls don't compete with large file transfers. Firewall rules that protect internal resources. Monitoring that alerts you to issues before users notice them.
Documentation and training. You need to understand what's running, how to check its health, and who to call when something goes wrong. Good implementation includes handover documentation and basic training on the management interface.
"Our Wi-Fi works, but we're moving offices". This is the ideal time to implement proper infrastructure. New premises means cable runs happen during fit-out. You're not disrupting existing work to upgrade systems. Plan Wi-Fi into the space design rather than bolting it on afterwards.
"We've added 15 people and nothing works anymore". Growth often exposes infrastructure inadequacy. That consumer router was fine for 10 people. It's drowning under 25. Rather than adding more band-aids, replace the foundation with something designed to scale.
"IT says we need a £40,000 Wi-Fi system". Sometimes that's true. Usually it's not. Most London offices need competent professional-grade infrastructure, not the same platform universities deploy. We've replaced quotes like this with properly specified UniFi systems that cost a quarter as much and deliver better results.
"We're Cyber Essentials certified and need to demonstrate network security". Proper Wi-Fi infrastructure helps with compliance. Guest network isolation, encrypted connections, traffic monitoring, and firmware update policies all feed into security requirements. We document this as part of implementation.
"We have Macs and iPhones everywhere". Good. Apple devices work particularly well with properly configured networks. Features like Fast Roaming and auto-join behaviour shine when infrastructure supports them correctly. This is where our Apple expertise and networking knowledge overlap.
We're technology advisors who happen to specialise in Wi-Fi infrastructure. That means we start by understanding what you're trying to accomplish, not what hardware to sell you.
Sometimes the answer is UniFi. Sometimes it's working with your existing infrastructure to optimise it properly. Sometimes it's explaining that your broadband connection is the real bottleneck and no Wi-Fi system will fix it.
Discovery and assessment. Visit your office, understand your usage patterns, identify problem areas, and document requirements. We need to know what applications run, how many concurrent users exist, and what your growth plans look like.
Design and specification. Propose specific hardware based on actual requirements. Show you exactly where access points will mount, what switching you need, and how it connects together. Provide transparent pricing before any work starts.
Installation and configuration. Run cabling where needed, mount and configure hardware, set up management access, and document everything. Test coverage in real conditions with actual devices.
Handover and support. Train your team on the management interface, provide documentation, and establish monitoring. Then we stay available when you need us.
Not every business needs a complete replacement. Sometimes we:
The goal is reliable connectivity, not selling specific hardware.
If your current Wi-Fi fails under normal use, you need to fix it. The question isn't whether to upgrade, it's whether to do it properly or keep applying temporary fixes.
Professional infrastructure costs more upfront than consumer equipment. It should. The difference is it works when you need it, scales as you grow, and doesn't require replacement every two years.
UniFi provides the best balance we've found between capability and practicality for London businesses of 10-200 people. Smaller than that and simpler solutions might suffice. Larger than that and you might need more sophisticated platforms.
We implement roughly 40 UniFi networks annually across creative agencies, professional services, and scale-up tech companies in London. They work because they're properly specified, correctly installed, and maintained by people who understand what they're doing.
If you're dealing with unreliable Wi-Fi, the first step is understanding what's wrong. Sometimes it's simple (interference from neighbouring networks). Sometimes it's fundamental (infrastructure that was never adequate).
We can assess your current setup, explain what needs to change, and provide transparent pricing for solutions that reliably solve the problem. No obligation, no pressure to buy anything, just clear guidance from engineers who've done this dozens of times.
That's the kind of conversation we have with London businesses looking for strategic technology guidance, not just someone to install equipment.
Book a Wi-Fi assessment at hello@stabilise.io or call us on +44 203 355 7522. We'll visit your office, evaluate your infrastructure, and provide honest recommendations based on what you need.
Stabilise provides strategic IT advisory and infrastructure services to London businesses. As UniFi Certified Network Engineers and Apple Premium Technical Partners, we bring cross-platform expertise and practical knowledge to technology challenges most companies face.
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