Real Humans.
Real Time.
Real Relief.
Fluent in Mac. Fluent in Windows. Native in Human. We bring premium care to your entire tech stack. We ditch the scripts and the ticket voids for real conversations. Expert UK engineers ready to solve problems, not just log them.
Stability by Design
Standard IT support waits for things to break. We architect environments where technology feels invisible, so your team can focus on the work that matters.
Support That Speaks Human
Unlimited UK-based helpdesk support. We monitor your systems 24/7 to catch issues before they interrupt your day. No scripts, no jargon.
Hybrid Infrastructure Design
Whether you are 100% Mac, 100% Windows, or a messy mix of both. We design seamless environments where every device plays nicely together.
Enterprise Security (Without the Friction)
Cyber Essentials Plus certified protection that keeps you safe without locking your team out of their own tools. Backup, compliance, and peace of mind.
The "Fractional CTO"
Stop guessing on hardware budgets. We provide strategic leadership, quarterly roadmaps, and account management to turn IT from a cost centre into a competitive edge.
Onboarding & Automation
Zero-touch deployment for new hires. We build workflows that automate the boring stuff, so your team can scale without drowning in admin.
Office Moves & Migrations
Moving office or migrating to the cloud? We handle the heavy lifting. We ensure your systems are live the moment you walk through the new door.
Proven Results for British Businesses
Response times
Average response time for urgent issues
UK Specialists
UK-Based Staff. Zero outsourcing.
Client satisfaction
Client retention rate across our clientelle
Your Team Wants to Work.
Let Them.
Every minute your team spends fighting with IT is a minute stolen from your business. Don't let a slow network or outdated hardware be the bottleneck. In just 15 minutes, we’ll identify the exact friction points slowing you down and show you how to clear the path.
More Than Clients. We're Partners
Discover how London's creative and tech companies have transformed their IT with Stabilise as their strategic partner.
Alan & Dustin have been instrumental in the curation of our company's growth. The knowledge and dedication of the Stabilise team has meant that we've felt fully supported at all stages of consultation / implementation.
We use Stabilise for secure data wiping and hardware disposal, and everything always goes very smoothly. Communication is clear and they provide the necessary certificates for our records. Very professional and efficient, we’ll definitely use them again in the future.
"We were burning hours every week on IT issues that shouldn't exist. Stabilise didn't just fix our problems, they built us infrastructure that scales with our growth. Three months in and we've eliminated 80% of our support tickets."
"We tried three different MSPs before Stabilise. All of them treated our Macs like second-class citizens. Stabilise understands creative workflows and built us an infrastructure that enhances productivity rather than limiting it."
Latest Business Technology Insights
Stay ahead with expert analysis on infrastructure, security trends, and technology strategies that drive business growth.
FAQs
Everything you need to know about our IT services, team, and approach to supporting your business.
How much does IT support cost in London?
Managed IT support in London typically starts from £30–£65 per user per month for comprehensive IT management.
At Stabilise, our pricing is transparent and scalable:
Essential Support: From £30/user/month – includes 24/7 helpdesk, patch management, and proactive monitoring
Enhanced Partnership: From £65/user/month – adds zero-touch deployment, Jamf MDM, and priority response
Enterprise Leadership: Custom pricing for 100+ users with fractional CTO services and advanced complianceAll plans include UK-based Mac specialists, unlimited support tickets, and our 99.9% uptime guarantee. No hidden fees or surprise charges
Use the calculator above to see exact pricing for your team size →
Do you only support Mac, or can you help with Windows too?
We are Apple experts, not Apple snobs. While we hold the highest tier of Apple certifications, most of our London clients run mixed environments. We make Macs, PCs, and Cloud servers talk to each other seamlessly. We don't force you to choose sides; we just make it work.
How quickly do you respond to support requests?
When your team needs help, we're there. Our UK-based engineers provide guaranteed response times based on your support plan:
Essential: 4-hour standard response (no urgent SLA)
Enhanced: 30 minutes for urgent issues
Enterprise: 15 minutes for urgent issues
We typically respond sooner – these are our contracted maximum windows. For critical system outages, we're often resolving the problem before you've finished describing it. No waiting for overseas support teams or navigating time zones, just immediate expertise when you need it most.
All response times apply during UK business hours (9am–6pm, Monday–Friday)
Why choose Stabilise over other IT providers?
We're specialists in Apple business environments. While most IT providers treat Macs as an afterthought, we've built our entire practice around understanding how Apple devices integrate into business workflows.
Our team is:
Apple Certified
Jamf trained and certified
Qualified security consultants (Cyber Essentials, ISO 27001)
UK-based, so we speak your language from day one
We combine Apple's design-led ethos with enterprise-grade security and compliance expertise – the same premium experience you expect from Apple, applied to your entire IT infrastructure.
Do you work outside of London?
While our primary focus is London and surrounding areas, we serve clients across the UK through remote infrastructure management and strategic consulting. On-site visits can be arranged through our partner network for businesses outside Greater London.
Most of our services – device management, security monitoring, helpdesk support – work seamlessly regardless of location. We're optimised for hybrid and remote teams who value Apple quality wherever they work.
How long does it take to switch to Stabilise?
We start with a comprehensive infrastructure audit to understand your current setup and identify opportunities for improvement. Then we create a transition plan that minimises disruption to your team.
Typical timeline:
Week 1: Infrastructure audit and migration planning
Week 2–3: Phased transition (usually outside business hours)
Week 4: Final handover and team training
Most London businesses are fully migrated within 30 days – and many see immediate improvements in support response times and system stability.
Is there a minimum contract period?
We offer flexible contracts to suit your business needs:
Monthly rolling contracts: Full flexibility with 30 days' notice – ideal for businesses wanting to test our service or with changing requirements
Annual agreements: 12-month commitment with a discount on monthly pricing – best value for established businesses seeking long-term partnership
Both options include quarterly performance reviews to ensure we're delivering measurable improvements to your Apple infrastructure. We earn your trust through consistent results, not lengthy lock-ins.
Do you charge for setup and onboarding?
No separate setup fees for most businesses. Our onboarding process (infrastructure audit, migration planning, and team training) is included in your first month's service.
For complex enterprise migrations (100+ users, legacy infrastructure, or multi-site deployments), we'll provide a transparent project quote during your initial consultation. No surprises.